Confirm to Uninstall the driver for your Canon scanner. Right click Canon scanner driver to Uninstall device.ģ. Open device manager and expand the Imaging devices to find the canon scanner.Ģ. If you cannot uninstall the toolbox in the normal mode, you can enter the safe mode to uninstall it.ġ. Furthermore, if possible, you may as well uninstall and reinstall the Canon Toolbox app as well in case of any conflict. On some conditions, after you upgraded the system to Windows 10/11, the previous driver is not compatible with Windows 10, so you need to uninstall and then update the Canon scanner driver by yourself. Solution 2: Uninstall the Scanner Driver and Canon ToolBox If both the computer and the canner are physically in good condition and are connected well but Canon scanner stopped working anyway, follow up for more ways out. Connect the Canon scanner to Windows 10/11. Make sure both the computer and the scanner are turned on.Ĥ. Clean the glass of your Canon scanner with clean clothing and then re-plug the scanner again.ģ. To troubleshoot that, the following things are worth trying.Ģ. Upon your Canon scanner won’t scan to Windows 10/11, the first thing you are supposed to do is to check if it is a connection issue. Solution 1: Check Canon Scanner Hardware and Connection
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